Job Posting: Donations Coordinator   

A person coordinating donations

JOB TITLE:                Donations Coordinator

DEPARTMENT:         Administration

SUPERVISOR:           Community Outreach Manager

WORKING HOURS:  Full-time – 40 hours per week, flexible



Education:   There are no education requirements.          

Experience:  This is an entry level position with IIB. No prior experience is required.


The mission of the International Institute of Buffalo is to make Western New York a better place for, and because of, immigrants and refugees. IIB is looking for a Donations Coordinator who will support the organization’s mission, vision, and values by coordinating in-kind donations for IIB, purchasing necessary goods for clients, and maintaining upkeep of a storage house for donated and purchased items. The Donations Coordinator will also assist with tracking inventory of donated goods.

Additional Requirements:           

  • Conduct self professionally and abide by the guidelines listed in the Policy & Procedure section of the IIB Employee Handbook.
  • Good written and verbal communication in the English language, basic math skills, strong interpersonal and organizational skills.
  • Able to work in a multicultural setting and communicate in a friendly manner with clients from a wide variety of ethnic backgrounds.
  • Self-directed and motivated, with strong time management skills and ability to meet deadlines under pressure.
  • Ability to work cooperatively with clients, co-workers, management, and the public.
  • Ability to identify program needs and take steps to make corrective actions.
  • Familiar with Microsoft Office, email, and basic computer literacy.
  • Reliable transportation and ability to work occasionally at night or on weekends.
  • May perform duties that include lifting and carrying of up to 20 pounds, bending, sitting, standing, or being outside in inclement weather for short periods of time.
  • Other duties as assigned by the Community Outreach Manager.


  • Must complete monthly in-kind donations reports to ensure compliance with grant funders and to track internal inventory.
  • Responsible for maintaining an inventory for donations and purchases of household goods and personal care items and ensuring a constant supply of inventory items is always available. This includes ensuring that required items are in stock for all new refugee arrivals.
  • Responsible for organizing and cleaning donations storage areas, including some secondhand donations.
  • Handles all inquiries about in-kind donations and passes information about all donated items to appropriate departments and staff for acknowledgement.
  • Receives donated goods from the public via hand delivery or shipping and ensures that all donations are properly tracked and stored on site and at a rental facility.
  • Packs required items that have been donated for new refugee arrivals and coordinates move-in logistics with case managers and professional movers.
  • May participate in community-wide and agency-sponsored activities under supervision of the Community Outreach Manager, including serving on special committees or task forces and presenting to groups about IIB to solicit donations.
  • Collaborates with various departments and coordinates with communications staff to facilitate updates of online wish lists and social media postings to solicit donations of specific items and inventory items that are running low.
  • Other relevant duties as assigned.

As an equal opportunity employer, we stay true to our mission by ensuring that the Institute is a diverse and inclusive workplace where we welcome the unique contributions that our staff bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, beliefs, and more. This includes fostering an inclusive work culture and proactively addressing bias within our organization through intentional dialogues, trainings, and community connection. Interested candidates should send a cover letter and resume to