Job Opening: Integration Services Case Manager

JOB TITLE: Integration Services Case Manager

PROGRAM: Refugee Resettlement

SUPERVISORDirector of Refugee and Employment Services

WORKING HOURS: 40 hours per week, $14/hour, grant funded position through June 2021, possibility of full time position depending on continued funding

QUALIFICATIONS: Education: AA or BS and/or combination of education and experience in the refugee or human services area 


Experience: Experience with diverse cultures and/or refugee population preferred, Experience with providing direct client services in a non profit or human services environment required.


  • excellent communication (oral and written), interpersonal and organizational skills
  • ability to multi task and problem solve with minimal supervision
  • flexible schedule to accommodate the of agency and clients
  • ability to work cooperatively with clients, co-workers, and the public
  • ability to work in a multi-cultural setting and communicate with a clients from a variety of backgrounds
  • current valid driver’s license, and access to own transportation
  • ability to meet short timelines, under pressure


The Integration Case Services Manager (ICSM) provides services to newly arrived refugees under the resettlement program (limited number) and provides integration program services to clients of the employment program, including Match Grant,  and support to the employment team.


  • Provides R&P services to a select number of clients under the guidance of the Resettlement team


  • Works with clients of employment program to provide integration and post resettlement services
  • Benefits, recertification
  • Housing issues
  • Other barriers to employment or employment retention


  • Assist employment team in job matching
  • Ensure all integration clients are enrolled into data base
  • Assist with vouchering for grant reimbursement
  • May assist in conducting job club
  • May assist in conducting initial client assessments
  • May assist with interviews or other supportive functions

TO APPLY: Please send cover letter and resume via email only to Denise Beehag – by March 1, 2021