Job Posting: Case Manager – Human Trafficking Services



JOB TITLE: Case Manager – Human Trafficking Services

SUPERVISOR: Coordinator of Trafficking Services

DEPARTMENT : Survivor Support Services

WORKING HOURS: 40 hours per week

JOB SUMMARY: IIB seeks applicants with a passion for social justice, human rights-based work, and collaborating with a dynamic team in our efforts to support adult and youth survivors of labor and sex trafficking in Erie County. The Human Trafficking Case Manager has two main areas of responsibility; 1) Provide intensive case management support to survivors of labor and sex trafficking; (2) Strengthen and expand relationships with local service partners, court and criminal justice systems, and immigrant-specific communities through advocacy and collaborative service efforts on behalf of this population.



Education:      BA/BS or combination of education and experience in the social work or human services area. Masters level preferred.

Experience:    Experience with diverse cultures and serving victims of violence and/or trauma is required. Experience working with other vulnerable populations ie: homeless/runaway youth, those who experience substance use or mental health challenges, and/or criminal histories preferred.

Additional Requirements:   

  • Excellent communication (oral and written) , interpersonal and organizational skills, including time management
  • Passion for social justice and systems change
  • Ability to work cooperatively with clients, colleagues and community partners
  • Ability to work in a multi-cultural setting and communicate with a clients from a variety of ethnic and religious backgrounds and lifestyles
  • Must adhere to the Social Worker’s Code of Professional Ethics
  • Current valid driver’s license, and access to own transportation
  • Ability to meet short timelines, under pressure and remain flexible as crisis management and response may be required daily
  • Must have basic computer skills for data entry, use of email, and developing typed documents as needed.
  • Receipt of social work license within one year of start date, if applicable


  • May perform services with individuals with communicable diseases or conditions
  • Must be able to travel to sites using own personal vehicle.
  • Occasional weekend and/or evening hours may be assigned as needed to meet the demands of our clients/program.
  • May perform duties that include lifting up to 30lbs, carrying, bending, sitting, standing, or being outside in inclement weather for short periods of time.
  • We require employees be fully vaccinated.
  • Our benefits include generous PTO & 11 paid Holidays.


Send resumes and cover letter to Amy Fleischauer, Director of Survivor Support Services at with ­­­­­­“CM – Human Trafficking Services” in the header.

IIB is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.