Job Posting: Case Manager – Human Trafficking Services

JOB TITLE: Case Manager – Human Trafficking Services

PROGRAM: Trafficking Victim Services Program

POPULATION SERVED: adult, youth, foreign-born survivors, and U.S. citizen survivors of human trafficking

WORKING HOURS: 40 hours per week



Education: BA/BS or combination of education and experience in the social work or human services area. Masters level preferred.

Experience: Experience with substance use counseling/addiction treatment highly preferred. Experience with diverse cultures and serving victims of violence and/or trauma is preferred.


Additional Requirements:

· Excellent communication (oral and written), interpersonal and organizational skills, including time management

· Passion for social justice

· Flexible schedule to accommodate the needs of the agency and our clients

· Ability to work cooperatively with clients, co-workers, management and the public

· Ability to work in a multi-cultural setting and communicate with a clients from a variety of ethnic and religious backgrounds and lifestyles

· Must adhere to the Social Worker’s Code of Professional Ethics

· Current valid driver’s license, and access to own transportation

· Ability to meet short timelines, under pressure

· Must have basic computer skills for data entry, use of email, and developing typed documents as needed.

· Receipt of social work license within one year of start date, if applicable



IIB seeks applicants with a passion for social and racial justice, human rights-based work, and collaborating with a dynamic team in our efforts to support adult and youth survivors of labor and sex trafficking in Erie County. The Human Trafficking Case Manager has three main areas of responsibility; 1) Provide intensive case management support to victims of crime with focus/expertise on U.S. Citizen and foreign national labor and sex trafficking survivors; (2) Provide information to all identified survivors on available crime victim benefits and facilitate applications for such benefits and; (3) Strengthen relationships with local service partners, court and criminal justice systems, and immigrant-specific communities through advocacy and collaborative service efforts on behalf of this population.


TO APPLY: Send resume and cover letter to Amy Fleischauer, Director of Survivor Support Services at


IIB is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.