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The Bilingual Employment Specialist is responsible for assisting employable clients to obtain and retain employment. This is accomplished by enrolling clients into an appropriate program and providing them with all necessary services through engaging workshops, client meetings, and case management while ensuring compliance of documentation of service provision. This position requires the use of a personal vehicle.

Education:      Bachelor’s degree required.

Experience:     Previous work experience in employment, recruitment, human services/refugee services or related experience required. Experience with diverse cultures and/or refugee population is preferred, but not mandatory. Experience working in a professional office setting.

Requirements:          

• Must be fully bilingual (English/Spanish) with ability to read/write fluently.
• Current valid driver’s license, active auto insurance, and personal vehicle required.
• Excellent communication (oral and written), interpersonal and organizational skills, including time management and good judgement.
• Ability to work cooperatively with a diverse team of colleagues, clients, and external partners.
• Ability to work in a multi-cultural setting and communicate with clients from a variety of ethnic and religious backgrounds and lifestyles.
• Flexible schedule to accommodate the needs of the organization and our clients.
• Ability to meet short timelines and deadlines, coupled with multi-tasking ability.

DUTIES AND RESPONSIBILITIES:

• Assess and counsel clients in employment matters and address barriers to employment, making referrals when needed; responsibly use interpreting services.
• Ensure all enrolled clients have an employment plan and resume, actively work to assist client in follow-through of employment plan.
• Assist clients with opening bank account and obtaining NYS ID.
• Enroll all RSSP/NYSESRP clients into BIN and update case notes in compliance with subcontract requirements.
• Assist clients in completing employment paperwork including testing, as required.
• Work with employers and clients after placement to ensure job retention.
• Make new connections and build community relationships.
• Assists client in notifying DSS of employment and ensure required paperwork is complete and accurate as outlined in contracts to maintain accurate case files.
• Meet reporting deadlines for all contracted services in communication with Employment Program Manager and Assistant Director of NAI.
• Conduct/arrange workshops related to employment (Job Club, Library Tour, etc.).
• Work with colleagues to create and streamline employment reports.
• Attend departmental and agency meetings, perform other duties, as required.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this role. This is not an exhaustive list of all duties and responsibilities. The International Institute of Buffalo reserves the right to amend and change responsibilities to meet business and organizational needs, as necessary.

Office environment requires employees to consistently use manual dexterity in reaching, writing, navigating around the workspace. This position requires fully functional vision and auditory abilities. This position requires standing, sitting, walking, including up and down stairs, lifting and moving items of up to 30-pounds.

Qualified candidates should send a cover letter and resume to careers@iibuff.org, please include the job title, “Employment Specialist,” in the subject line.