Latest News and Updates


Meet Audrey Herrera

Audrey Herrera, Volunteer Coordinator A native of Albuquerque and lover of philosophical conversations, Ms. Herrera works in New American Integration coordinating volunteers and interns for both the HELLO program and the Institute’s departments. Where are you from and how long have you been at the Institute? [AH]: I am from Albuquerque, New Mexico and have been at …
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Meet Beth Mercer

Elizabeth “Beth” Mercer, Self Sufficiency Coordinator A native of Orchard Park and all things health and wellness, Ms. Mercer works in New American Integration coordinating financial literacy programs for the Institute’s clients to become self-sufficient in their new lives in Western New York. Where are you from and what do you do here? [BM]: I have …
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Meet Lila Rollo

Lila Rollo, Refugee Case Coordinator A Buffalo native and something of a polyglot, Ms. Rollo works in New American Integration helping the Institute’s clients adjust to their new lives in Western New York. Where are you from, how long have you been at the Institute, and what do you do here? [LR]: I was born and …
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Meet our Summer Interns (Part Two)

Kelly McCormick, from Buffalo, NY — New American Integration Master’s Student @ University of Buffalo — Master’s in Social Work (MSW) Places you’ve traveled to: Los Angeles, Portland, Chicago, New York City, Tampa, DC, London and Dublin. Why intern at the Institute?  The refugee population is a population I am interested in working with as a …
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Meet our Summer Interns (Part One)

Maeve O’Brien, from Buffalo, NY — New American Integration, Employment Sophomore @ Canisius College — International Relations Places you’ve traveled to: Aarhus and Copenhagen in Denmark, London, and the Bahamas. Why intern at the Institute?  I wanted to help the Buffalo community while gaining experience in my major.  Plus, I love the Institute! Austin Hyatt, from Syracuse, …
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Meet Sherrill Quinn

Sherrill Quinn, Preferred Communities Medical Case Manager An athlete through and through, Ms. Quinn works in New American Integration helping the Institute’s clients lead healthy lifestyles, manage chronic illnesses and to navigate the American healthcare system. What can you tell me about what you do as a Preferred Communities Medical Case Manager? [SQ]: Much of what I …
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Meet Kham Sian Sang

Kham Sian Sang, Refugee Case Manager Born in Burma and a graduate of Medaille College, Kham Sian Sang works in New American Integration helping the Institute’s clients adjust to their new lives in Western New York. What has brought you to the Institute and how has it prepared you for your position? [KSS]: I went to …
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Meet Claire Lunderman

Claire Lunderman, Employment Case Worker A SUNY Fredonia ’15 graduate and social activist, Ms. Lunderman supports New American Integration’s efforts to give our clients meaningful employment opportunities. What are your academic credentials?  What experiences have made you a good fit for this position? [CL]: I am a SUNY Fredonia ’15 graduate, where I studied International Studies …
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Meet the Social Workers

Meet the Social Workers of the Institute’s Survivor Support Department Over the last few months, we have highlighted and shared with you every Thursday afternoon a different Institute staff member in celebration of our rich 100 year history in Western New York.  According to a social directory in 1921, the Institute had only eight employees; …
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Meet Robert Thoren-Harmon

Robert Thoren-Harmon, Interpreter Scheduler A fluent Spanish speaker, Mr. Thoren-Harmon is the Interpreter Scheduler responsible for coordinating language access across a wide array of fields in Buffalo and the surrounding areas. Where and what did you study?   I started out with an Associate’s at ECC city campus and then moved on to the University of …
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