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Integration Intern

New American Integration Department
Refugee Program Manager and assigned case manager
Working Hours:
At least 8 hours per week / either one 8 hour day or two 4 hour days Duration: A minimum of one full semester
Pay Range:
Job Summary:

Interns work alongside case managers to provide post 90-day resettlement services to refugee clients through a mix of field and administrative work.

  • Ability to provide a “trauma-informed” approach and sensitivity to working with refugees and other vulnerable populations
  • Knowledge of diverse cultures and/or willingness to learn cultural customs
  • Access to a car/reliable transportation is preferred but not required
  • Excellent verbal and written communication skills, interpersonal skills and organizational skills.
  • Adherence to confidentiality policies
Duties And Responsibilities:
  • Accompany clients to appointments, including but not limited to social services, school enrollment, and employment-related appointments
  • May meet weekly with clients needing additional support and regular check-ins
  • May conduct drop-in hours for clients to assess needs and address immediate concerns or bring immediate concerns to the attention of the integration case manager
  • May assist in lunchtime telephone coverage if needed
  • Completes client case notes according to contract standards
  • Educate clients on using public transportation
  • Assist with paperwork and appointment scheduling
  • Complete other duties as assigned

The International Institute of Buffalo is an equal opportunity employer and does not discriminate on the basis of age, race, religion, creed, color, sex, sexual orientation or preference, gender identity, national or ethnic origin, marital status, physical or mental disability, veteran or military status, or any other protected classifications in employment or any other aspect of our programs and activities. Should you require an accommodation, according to the guidelines of the ADA, please seek the counsel of Human Resources for assistance.

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864 Delaware Avenue
Buffalo, New York 14209
(716) 883-1900

Hours of Operation
Monday – Friday 8 a.m. – 5 p.m.
Contact Us