Interns work alongside case managers to provide initial resettlement services to newly arrived refugee clients through a mix of field and administrative work.
- Ability to provide a “trauma-informed” approach and sensitivity to working with refugees and other vulnerable populations
- Knowledge of diverse cultures and/or willingness to learn cultural customs
- Access to a car/reliable transportation
- Excellent verbal and written communication skills, interpersonal skills and organizational skills.
- Adherence to confidentiality policies
- Work with case managers to manage client files
- Help with apartment setups for new arrivals
- Educate clients on using public transportation
- Assist with paperwork and appointment scheduling
- Accompany clients to appointments, including but not limited to medical/immunization appointments, appointments with DSS and school enrollments
- Complete other duties as assigned
The International Institute of Buffalo is an equal opportunity employer and does not discriminate on the basis of age, race, religion, creed, color, sex, sexual orientation or preference, gender identity, national or ethnic origin, marital status, physical or mental disability, veteran or military status, or any other protected classifications in employment or any other aspect of our programs and activities. Should you require an accommodation, according to the guidelines of the ADA, please seek the counsel of Human Resources for assistance.