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Human Resources Director

By June 12, 2023No Comments

Sign that says HiringJOB TITLE:  Human Resources Director

SUPERVISOR:  Executive Director

WORKING HOURS:  Full-time, exempt position, primarily 8am-4pm or 9am-5pm with flexibility


Position is full-time in-office, eligible for benefits. IIB offers healthcare benefits, 403(b) package with employer contribution, free parking and a generous Paid Time Off (PTO) policy


We are seeking a Human Resources Director to join our team and perform human resources (HR) related duties on a professional level.

The Human Resources Director will provide HR services to drive employee engagement, employee satisfaction and staff development, while ensuring actions and outcomes are aligned with the International Institute’s mission and values. IIB strives to employ a staff reflective of the populations that we serve and therefore, appreciates the lived experience as well as educational and professional experience that our team members brings to our work. IIB also strives to create a community and culture of support and inclusivity, through appropriate management, equitable pay and benefits for our employees.

This position carries out responsibilities in the following core functional areas: employee relations, labor relations, training & development, performance management, onboarding, recruitment, compliance, and human resources information system (HRIS). Working as a lead on HR-related operational components, this role will partner with programs to ensure their operational needs are met.


Education:        Minimum Associate or Bachelors’ degree, and 3-5 years of human resources experience, or a Masters’ degree in human resource management or related field and two years human resource experience.  Over five years human resources work experience strongly preferred.


  • Management experience strongly preferred.
  • Experience with HRIS, Payroll, Timekeeping and Talent Management Information Systems desired
  • Strong knowledge/experience with Employee Benefits (medical and dental)
  • ADP experience preferred
  • Minimum intermediate MS Office skills strongly preferred (Excel, Word, PowerPoint, Outlook)
  • Ability to communicate with stakeholders of various levels
  • Handles employee relations matters including investigating and documenting complaints, recommending corrective action, and responding to documentation requests for legal proceedings
  • Maintains human resource information system (HRIS) records, compiles and generates reports from database
  • Works with outside vendors that bring in additional service components as needed (i.e. Diversity/Equity trainings, executive recruiters, outside HR firms for specialized services, HRIS vendor, IT vendor, etc.)
  • Main contact for employee leaves of absence requests, provides all required documentation, contacts insurance providers to support Leave of Absence administration (FMLA, STD, COBRA, Worker’s Comp, etc.)                          


This position serves as a lead on some administrative operations, including:

  • Partners with department directors to understand program operations; assess human resources needs, and provide solutions to aid in meeting program objectives and staff development
  • Creates and implements processes and tracking systems for candidate recruitment, onboarding new hires, training of staff, periodic performance reviews and employee exits
  • Shepherds the performance review process across all program departments. Collaborates in performance evaluations for assigned employee classifications, and advises leaders on corrective measures to close performance and/or behavioral gaps
  • Facilitates on-boarding (i.e. orientations, etc.) and off-boarding (i.e. exit interviews, separations, etc.), and organizes these internal processes in a structured way that is accessible for audits, reviews, etc.
  • Ensures compliance with federal, state and city employment & labor laws and regulations

Employee Culture & Benefits

  • Works in concert with leadership to foster an organizational culture that encourages equitable practices around pay, benefits, professional development opportunities
  • Oversees Employee Handbook review and policy updates, and communicates with staff about changes
  • Participates in meetings and training to stay current on best practices in the HR industry, and supports managers by organizing topical trainings & professional development opportunities on best practices in management
  • Performs other duties as assigned

What We’re Looking For:

  • Passionate about working for an organization that provides services to refugees, immigrants and trauma survivors
  • Ability to function in a collaborative and collegial environment, with sensitivity to others, a high degree of integrity and excellent judgment
  • Problem Solving/Analysis and Solution-Based mindset
  • Project Management / Time Management skills
  • Training and experience with Diversity, Equity & Inclusion work
  • Verbal and Written Communication Proficiency
  • Organization Skills
  • Ethical Conduct
  • Critical Thinking Skills
  • Team / Relationship Building experience

As an equal opportunity employer, we stay true to our mission by ensuring that the Institute is a diverse and inclusive workplace where we welcome the unique contributions that our staff bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, beliefs, and more. This includes fostering an inclusive work culture and proactively addressing bias within our organization through intentional dialogues, trainings, and community connection. Interested candidates should send a cover letter and resume to Jean Filipiak at