Audrey Herrera, Volunteer Coordinator A native of Albuquerque and lover of philosophical conversations, Ms. Herrera works in New American Integration coordinating volunteers and interns for both the HELLO program and the Institute's departments. Where are you from and how long have you been at the Institute? : I am from Albuquerque, New Mexico and have been at the Institute for close to…
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Elizabeth "Beth" Mercer, Self Sufficiency Coordinator A native of Orchard Park and all things health and wellness, Ms. Mercer works in New American Integration coordinating financial literacy programs for the Institute’s clients to become self-sufficient in their new lives in Western New York. Where are you from and what do you do here? : I have always lived in Western New…
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Lila Rollo, Refugee Case Coordinator A Buffalo native and something of a polyglot, Ms. Rollo works in New American Integration helping the Institute’s clients adjust to their new lives in Western New York. Where are you from, how long have you been at the Institute, and what do you do here? : I was born and raised here in Buffalo and…
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Kelly McCormick, from Buffalo, NY — New American Integration Master's Student @ University of Buffalo — Master's in Social Work (MSW) Places you’ve traveled to: Belgium, Croatia, Bosnia, Serbia, Mexico and Aruba. Why intern at the Institute? I wanted experience working with a non-profit and I feel as though the Institute plays such an important role in our community. Interning in…
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Maeve O'Brien, from Buffalo, NY — New American Integration, Employment Sophomore @ Canisius College — International Relations Places you’ve traveled to: Went to El Salvador for a week with a church group and I am currently working toward a Fulbright Scholarship to be an English Teaching Assistant in Malaysia. Why intern at the Institute? I thought the Institute was a great place…
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Sherrill Quinn, Preferred Communities Medical Case Manager An athlete through and through, Ms. Quinn works in New American Integration helping the Institute’s clients lead healthy lifestyles, manage chronic illnesses and to navigate the American healthcare system. What can you tell me about what you do as a Preferred Communities Medical Case Manager? : Much of what I do is extended case management,…
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Kham Sian Sang, Refugee Case Manager Born in Burma and a graduate of Medaille College, Kham Sian Sang works in New American Integration helping the Institute’s clients adjust to their new lives in Western New York. What has brought you to the Institute and how has it prepared you for your position? : I went to Medaille College and studied Criminal…
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Meet the Social Workers of the Institute's Survivor Support Department Over the last few months, we have highlighted and shared with you every Thursday afternoon a different Institute staff member in celebration of our rich 100 year history in Western New York. According to a social directory in 1921, the Institute had only eight employees; today, we have over 40.…
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Robert Thoren-Harmon, Interpreter Scheduler A fluent Spanish speaker, Mr. Thoren-Harmon is the Interpreter Scheduler responsible for coordinating language access across a wide array of fields in Buffalo and the surrounding areas. Where and what did you study? I started out with an Associate's at ECC city campus and then moved on to the University of Buffalo where I studied the…
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Emily Brady-Santos, Director of Interpreting & Translation A linguaphile with an MBA in social entrepreneurship and MA in education, Ms. Brady-Santos directs the Institute's Interpreting and Translation Department, managing and advocating for the faithful provision of language services in Buffalo and the surrounding areas. What do you feel your role is as the Director of Interpreting and Translation at the…
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